KC-B22

· Cited claim

· Needs review

The “91% fewer hallucinations” figure circulated alongside Scrunch describes hallucination reduction by the Agent Experience Platform, not hallucination detection.

What this record is

This is one entry in The Knowledge Company claim register: a statement the company publishes, the source it was checked against, the date of the last check and the date that check expires. When the stale-after date passes, the status degrades on its own until a person re-verifies the claim. Nothing is marked verified automatically.

Source of truth

Sitecore Agent Experience Platform materials, read 1–2 Sep 2026

Where this claim appears

Cite this claim

Cite it as claim KC-B22 of The Knowledge Company claim register, and quote the verified date alongside it. The identifier is permanent; if the wording changes materially, a new claim is issued and this one is marked superseded.