Pricing
How The Knowledge Company charges.
We publish what the alternatives cost, so hiding our own model would be indefensible. Here it is: the two things that move the price, what a quote contains, and the one number we are not ready to put on a page yet.
The model
Engagements are scoped on two measurements, not on headcount. The first is how many discrete claims your published surfaces actually contain — every price, metric, date, integration, certification and guarantee that a reader or a model could quote back at you. The second is how many surfaces have to agree with each other: the site alone, or the site plus the docs, the help centre, the newsletter archive and the deck.
Both numbers vary by an order of magnitude between companies of identical size. A hundred-page site with a stable product can carry fewer live claims than a ten-page site that publishes benchmarks every quarter. That is why a per-seat list price would tell you close to nothing about your own bill, and why the first thing we do is count.
Seats are not metered. The people who approve a correction should not be a line item — if approval costs money, claims stop getting approved, and the register rots in exactly the way it is meant to prevent.
Why there is no list price on this page
There is no table of tiers below this paragraph, and that is deliberate rather than coy. We do not yet have enough signed engagements to publish a figure we would still stand behind in six months.
Publishing one anyway would put a claim on this site with a known-short shelf life — the precise defect this company exists to find. A price we intend to revise is a stale claim we authored on purpose, and it would be quoted back to us by the same systems we tell customers to worry about.
When the number is stable it goes here, dated, and into the public claim register with an owner and a review schedule like every other claim we make. Until then the honest answer is a quote, and the honest reason is this paragraph.
What a quote contains
Five things, all of them measured before a number is attached to them.
A claim count
How many discrete claims your published surfaces currently contain. Counted from your live pages, not estimated from page count or headcount.
A surface list
Which properties are in scope and have to stay consistent with each other: site, docs, help centre, newsletter archive, decks.
A check cadence
How often each class of claim is re-verified. A price does not need the same schedule as a compliance statement.
Named owners
Who approves a correction before it ships, per claim class. Nothing is rewritten without one.
A fixed term
What it costs for the term, agreed in writing before work starts, with no per-seat expansion inside it.
What the alternatives cost
If you are pricing this category rather than this company, start with the published numbers for everyone else. We keep that comparison current because a buyer who only hears our side of it is not making a decision, they are taking dictation.
Next
Get the count first, then the number.
A demo starts with pages you have already published and ends with how many live claims are in them. The price follows from that, and not before it.